spinplus Privacy Policy

When you register for a spinplus account, we collect personal information that is necessary to verify your identity and provide you with a safe and compliant gaming experience in the Philippines. This includes your full name, date of birth, residential address, email address, and contact number. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos (PHP). When you use the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve performance. If you contact our support team, we may retain records of that communication to assist with follow-up queries. We only collect information that is directly relevant to operating the platform and fulfilling our obligations under Philippine data protection regulations. You are not required to provide information beyond what is needed for registration and account verification.

The personal information we collect is used primarily to operate and maintain your spinplus account, process transactions, and deliver the gaming services available on the platform. We use your identity and contact details to verify your eligibility to play, communicate important account updates, and respond to support requests from Filipino players. Financial data is used exclusively to process deposits and withdrawals and to comply with anti-money laundering requirements applicable to online gaming operators in the Philippines. Technical and usage data helps us detect suspicious activity, prevent fraud, and ensure the platform remains stable and secure for all users. We may use your contact details to send you relevant platform updates, promotional communications, or responsible gaming reminders — you can opt out of marketing messages at any time through your account settings. We do not use your personal information for any purpose that is unrelated to the operation of the spinplus platform or our legal obligations. All data processing activities are carried out in a manner consistent with the principles of the Philippine Data Privacy Act.

spinplus does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are contractually required to handle your information securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so. We may also share data within our corporate group where necessary for the operation of the platform, subject to the same data protection standards. Any third party that receives your data is prohibited from using it for their own marketing or commercial purposes. We will always inform you of any material changes to how your data is shared, to the extent permitted by law. Your privacy and the security of your personal information remain our priority at all times.

All personal information collected by spinplus is stored on secure servers using industry-standard encryption to protect it from unauthorised access, loss, or misuse. We implement a range of technical and organisational security measures, including access controls, firewalls, and regular security audits, to safeguard the data of Filipino players on our platform. Your account password is stored in an encrypted format and is never accessible in plain text by any member of our team. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine laws and regulations. When data is no longer needed, it is securely deleted or anonymised in accordance with our data retention policy. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential. If you believe your account security has been compromised, please contact the spinplus support team immediately.

As a Filipino player and data subject under the Philippine Data Privacy Act, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You also have the right to request corrections to any inaccurate or incomplete information in your account, and we will process such requests promptly. If you wish to have your personal data deleted, you may submit a request to the spinplus support team, subject to any legal retention obligations that may apply to your account records. You have the right to object to the processing of your personal data for direct marketing purposes, and you can withdraw your consent to marketing communications through your account settings at any time. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data subject requests within a reasonable timeframe and in accordance with applicable regulations. For any privacy-related enquiries, please contact the spinplus support team using the details provided in the footer of this page.

spinplus reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make changes, the updated policy will be published on this page with a revised effective date, and we encourage you to review it periodically. For significant changes that materially affect how we handle your personal information, we will make reasonable efforts to notify you via the contact details associated with your account. Continued use of the spinplus platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your account options. We are committed to maintaining transparency about how your data is used and to keeping this policy accurate and up to date. For any questions about this Privacy Policy or your data rights, please visit the FAQ page or reach out to the spinplus support team directly.